See Your Order Every Step Of The Way.
Making clothing overseas shouldn’t feel like a black box. Every True Fit order gets its own live tracking page — with photos, a working-day countdown, design approvals before we cut, and an email whenever a step is complete.
Every True Fit Sportswear order gets a private live tracking page. It shows each production step with photos when our team captures them, a working-day countdown to the ready-to-ship date (Monday to Friday, paused while we wait for your approval), and the approvals you give before cutting and printing. You get an email as steps complete, optional free phone notifications, and, after dispatch, the courier name, tracking number and a link to the courier's own tracking page.
What it does not do: it is not a live feed from the courier. Our tracking covers everything we control, up to the moment the courier collects the parcel; after that you follow delivery on the courier's site. The page is private, not indexed by search engines, and photos and videos are deleted after your order arrives.
Three Things You Can Count On.
Payment confirmed, clock starts
The moment we confirm your payment, your order goes into production and your private tracking link lands in your inbox. Sample orders take about 8–10 working days.
An update at every step
When steps are complete you get one clear email — “this is where your order is right now” — with photos, a live countdown and your estimated ready-to-ship date.
You stay in control
Approve designs and print placement, chat with the owner on WhatsApp or email any time, and follow the parcel with the courier once it ships. Nothing is cut or printed until you say yes.
Notifications And A Home-Screen App — Free, No App Store.
Turn on notifications from your tracking page and your phone tells you when something happens. Add the page to your home screen and it opens like an app.
Know the moment it moves
Progress with photos, a design waiting for your approval, a payment due or received, a timeline change, shipping and delivery — straight to your lock screen.
Add it to your home screen
On Android tap Add to home screen; on iPhone use Safari’s Share → Add to Home Screen. A “My Order” icon opens your own order in one tap. Nothing to download from an app store.
Private and in your control
It is tied to your private link and to that one order only. Turn it off any time, and every update still arrives by email too.
Step-by-step for Android and iPhone: Track your custom sportswear order on your phone.
Follow Your Parcel, And Keep Several Orders On One Page.
Your tracking page does not stop at the factory door, and it does not multiply when you reorder.
Where is my parcel now?
After dispatch the page shows the courier, the tracking number and a Track button that opens the courier’s own tracking page, where every scan is listed. One tap on your page then confirms it arrived.
One page for several orders
Pants, a sweater and a hoodie ordered separately? We can combine your open orders into a single page: one link, one balance, each item with its own steps and photos.
Old links still work
Every earlier link and invoice number keeps working after orders are combined, so you never lose your page. Look it up any time with an invoice number and your email.
A Demo Order, Exactly As You’d See It.
This is an example order for illustration — not a real customer. Tap an item to open it, or open the full interactive demo order.
Hi Alex
Here’s where your Northline order is
Each item moves through its own steps. Tap an item to see where it is.
Your 3 items
🧵 Heritage T-shirt1 sample, size M · Heather grey 🧵 Embroiderystep 6 of 8
Every item has its own list of steps, photos and approvals — open the hoodie above to see one.
✂️ Washed hoodie1 sample, size L · Washed black ✂️ Cuttingstep 4 of 10
Fabric is laid out and cut to the approved pattern.
💡 Fabric is laid out to waste as little as possible — and every piece is cut to the approved pattern.
- ✓Pattern makingDone
- ✓Fabric washDone
- ✓Design confirmationDone
- ✂️CuttingIn progress now — re-cutting one sleeve, quality first
- 🪡Half-stitchingComing up
- 🧪Acid washComing up
- 📏Print size & placement checkComing up
- 🖨️DTF printingComing up
- 🧵StitchingComing up
- ♨️Pressing & finishingComing up
✋ Jogger shorts1 sample, size M · Navy ✋ Needs your OKstep 3 of 8
Every item has its own list of steps, photos and approvals — open the hoodie above to see one.
📦 Packing & delivery
- 📦Labels & packingComing up
- ✈️ShippedComing up
These last steps are shared by the whole order and unlock when every item has finished.
💬 Talk to us
On a real order you can reach our team on WhatsApp or by email straight from this page — and replies to our update emails reach us too.
Honest By Design.
Two approvals before production
You approve your logos and labels first, then the exact print size and placement. We don’t cut or decorate anything you haven’t confirmed.
A fair clock
Working days count Monday to Friday, skip holidays we list openly, and pause while we wait for your reply — so the timeline is never inflated or hidden.
Delays explained, never hidden
If something is redone, you’re told what, why, and how many working days it adds. Quality comes first.
Pre-shipment proof
Before your order leaves the factory you receive photos or a video of the finished, packed goods. Shipping is locked until they’re uploaded.
Clear payment status
The latest invoice, what’s been received and any balance are always visible. A newer invoice replaces an older one, and what you’ve paid carries over.
Private by default
Your page is reachable only with your private link and isn’t indexed by search engines. Photos and videos are deleted automatically once your order has arrived.
Want to check who’s behind it first? Read our business verification page.
Order Tracking FAQ.
How do I get my tracking page?
As soon as your payment is confirmed and your order goes into production, we email you a private tracking link. You can also look your order up with your invoice number and the email you ordered with.
How are the working days counted?
Production runs Monday to Friday, excluding public holidays and Eid closures — which we list on your tracking page. Sample orders take about 8–10 working days from payment confirmation; bulk orders take longer and we give you the estimate up front.
What happens while you wait for my approval?
Your production clock pauses. It is fair to both sides: we never start cutting or printing something you haven’t confirmed, and the days spent waiting never count against our timeline. The moment you reply, the clock restarts.
What if something has to be redone?
We tell you straight away. Your tracking page and an email explain what is being redone, why, and how many working days it adds. We would rather take a little longer and get it right than ship something below standard.
Do I get photos of my order?
Yes, whenever our team captures them — patterns, cutting, stitching and finishing — and always pre-shipment photos or a video before your order leaves the factory. Some steps, like the fabric wash, are not photographed.
Can I get order updates as notifications on my phone?
Yes. Open your private tracking page and tap Turn on notifications — we then notify your phone when your order moves forward, needs your approval, has a payment due, or ships. You can also add the page to your home screen so it opens like an app. It is free and nothing is downloaded from an app store. On iPhone (iOS 16.4 or newer), open the page in Safari, tap Share, then Add to Home Screen, and turn on notifications from the home-screen icon. Every update is still emailed to you as well.
Do I need to install an app?
No download is needed. Your tracking page works in any phone browser. If you want it to feel like an app, use Add to Home Screen — it takes a few seconds, uses almost no storage and can be removed like any app.
Can I follow my parcel on the tracking page after it ships?
Yes. When your order ships, your tracking page shows the courier, the tracking number, a Copy button and a Track button that opens the courier’s own tracking page (or 17TRACK, which recognises most carriers from the number), where every scan is listed. If you have turned on phone notifications you are told when your parcel ships and when your order is marked delivered. We ship with international couriers such as DHL, FedEx, UPS, Aramex, TNT and DPEX.
I have more than one order with you — can I follow them together?
Yes. When the same customer has several orders in production we can combine them into one tracking page: one private link, one balance, and every item keeps its own steps and photos. Your earlier tracking links keep working and lead to the combined page, and you can look it up with any of your invoice numbers and your email address at truefitsportswear.com/track.
Is my order information private?
Yes. Your tracking page is not indexed by search engines and is only reachable with your private link. Photos and videos are deleted automatically once your order has arrived.
What if I have only paid part of the invoice?
Your tracking page and emails always show the latest invoice, what has been received, and the balance remaining. If a newer invoice is issued it replaces the old one and everything you have already paid carries over. The balance is due before shipping.