Common Questions, Answered Directly.

True Fit Sportswear is a custom sportswear and activewear manufacturer in Sialkot, Pakistan, founded in 2022. Cutting, stitching, printing and embroidery are done in our own facility, and we work as OEM (you bring a finished design), ODM (we develop the design with you) or private label (your branding on a style we have already produced). We have served 88+ brands. Bulk orders start at 20 pieces per style and samples have no minimum. The business is run by co-founders Usama Afzal and Muhammad Rehan — see the about page.

Our factory is on Roras Road, Shahabpura, Sialkot, Pakistan (see it on Google Maps). Email info@truefitsportswear.com or message WhatsApp +92 349 4658035. The team replies as soon as possible; because of the time-zone difference a reply can sometimes take a little longer. The same details, with our tax registration, are on the verification page.

You can check rather than take our word for it. The business is registered with Pakistan's Federal Board of Revenue under NTN 3430130471519 (filed under co-founder Usama Afzal), which anyone can look up on the FBR portal. The factory has a map pin and real footage, the founders are named and reachable directly on WhatsApp, and a zero-MOQ sample lets you test us before any bulk commitment. The steps, in order, are on our business verification page.

A good fit: new brands that want to sample before they commit, labels running repeat bulk orders, and teams, clubs and schools ordering kit for a roster. Probably not a fit: a single one-off piece with no plan to sample or reach 20 pieces, very high-volume commodity blanks where a larger general-apparel factory will beat us on price, buyers who want a firm price before any spec exists, buyers who want to pay by card (we take bank transfer and Wise only), and buyers who need ready-to-ship stock, since every order is made to order. If a retailer needs a particular compliance certificate, tell us in writing before you order.

This website does not claim any of them, so we will not state one here. What we publish, and you can check yourself, is our FBR tax registration, our address and factory footage, and the approvals and photos on your own order page. If a retailer or marketplace requires a specific certificate or audit report, ask us before you order and we will say plainly whether we can meet it. A third-party inspection before shipment is always welcome.

Bulk orders start at 20 pieces per style — a deliberately low threshold so new brands and small teams can order. Samples have no MOQ at all, so you can test fit and quality before committing to a bulk run.

No. A reference photo, a rough sketch, or even a description of what you are picturing is enough to start a conversation — our team can help develop it into a proper tech pack.

Yes — that's exactly what our ODM service is for. Send us what you have, even if it's just an idea or a photo of something similar, and our team works with you to develop it into a complete tech pack before anything goes to sample.

OEM means you bring a complete design and we produce it exactly to spec. ODM means you bring an idea or reference and our team develops the design and tech pack for you. Private label means choosing from styles we've already produced and applying your own branding. See our Private Label page for a full breakdown.

Send a reference image, sketch or tech pack through our quote form or WhatsApp. We'll walk through fabric and construction with you, lock the design details, produce a sample, and move to bulk production once you approve it.

Men's and women's activewear, teamwear and football kits, cricket kits, gym and compression wear, and accessories like caps, socks and gloves. If it's sportswear, we can likely produce it — ask us if you don't see your category listed.

Yes. Bulk starts at 20 pieces per style, so a single club squad or school team can order without a distributor minimum. Our team uniform ordering guide walks through rosters, sizing, names and numbers, and our teamwear page shows what we make.

Yes. After an order ships, its tracking page has a Reorder button for the whole order or for single items. Our team confirms the details with you and a new written quotation follows. The 20-piece bulk minimum per style still applies. More in our reorder guide.

You deal with the people who run the business — Usama Afzal handles quotes and client relations, and Muhammad Rehan runs production. Our team replies as soon as possible (because of the time-zone difference a reply can sometimes take a little longer), by email at info@truefitsportswear.com or on WhatsApp.

Yes. The chat button answers common questions instantly at any hour and can collect your inquiry, reference photos and contact details for the team. It never gives prices — it passes everything to our team, who send an accurate written quotation.

A reference photo, sketch or tech pack is enough to begin. For an accurate quotation also send the quantity per style, your size split, the fabric you prefer (or the feel you want), the decoration you need (print, embroidery, labels), your logo files and colours, and the country the order ships to. We ask for anything that is missing. Pricing always comes as a written quotation from our team, never a guess.

It is per style (design), not per size, so 20 pieces can be split across any mix of sizes, and youth and adult sizes of the same design count together. Each separate design carries its own minimum. If your design comes in several colourways, ask us to state in writing how they are counted. See the youth vs adult sizing and MOQ guide.

Sublimation, screen printing and embroidery run in our own facility. Orders can also use DTF, 3D TPU, reflective transfers and sequins where the design calls for them. The best method depends on the garment and artwork, and our decoration methods guide compares them.

Yes. Orders are packed in our standard packaging, or with your custom labels, hang tags and packaging if you order them. Say what you need when you request the quotation so it is included.

Yes. Compression tops and base layers, training tops and performance sets are core categories. The route is the same as everywhere else: a zero-MOQ sample first, then bulk from 20 pieces per style, and many new fitness brands begin with an existing private label style. See our gym wear and compression wear pages.

Typically around 8–10 days from a confirmed spec, though this varies with fabric availability and design complexity — we confirm an exact date once we've reviewed your tech pack.

No — there's zero MOQ on samples. You can order a single sample to check fit, fabric and construction before committing to any bulk quantity.

Yes — if your first bulk order is 50 pieces or more, we'll credit your sample fee toward that order. Just mention it when you place the bulk order, since it isn't applied automatically. This doesn't apply to bulk orders under 50 pieces, including our standard 20-piece MOQ. Effective 14 September 2026.

We finalize and lock every detail — fabric, stitching, piping, customization — with you before production starts, so nothing shifts mid-way through.

We share photos and videos while your sample is in production, so you can see exactly where it stands and flag anything you'd like changed before it's finished — this step exists specifically to catch issues early rather than after the fact.

Yes — once it's finished, we send a video for your sign-off before it ships, on top of the in-progress updates you've already seen.

After locking the spec, sharing production progress, and a pre-shipment video, this is rare — but if the sample is confirmed inaccurate due to a mistake on our side, we remake it at no extra production cost to you; you'd only cover the shipping to send the corrected sample. If instead you've decided you want something different from what was originally approved, that's treated as a new sample round under our standard sample terms.

Every order is tracked step by step with photos, your approval is taken on mock-ups and logo placement before cutting or printing, and fabric testing, stitch checks and a final inspection happen before packing. A pre-shipment video is sent for sign-off. The full list is on our quality control page.

Yes — a third-party inspection before shipment is welcome. Tell us in advance so it can be scheduled before the order is packed.

We redo it and tell you. Your tracking page shows when a part was done again, so nothing is hidden. If an item is wrong because of our error we remake it free of charge and you only cover shipping of the redo.

Typically around ~18 days after sample approval, depending on order size and fabric. We'll give you a firm timeline once quantity and spec are confirmed.

Bulk production begins once your sample is approved in writing (a WhatsApp or email confirmation is enough) and payment terms for that order are agreed.

Yes — the same safeguards apply to bulk orders as to samples. We finalise and lock every detail with you before production starts, share photos and videos while your order is in production, and send a video for your sign-off before anything ships. If your business needs a third-party inspection before shipment, tell us in advance and we'll schedule it around your timeline.

Our lead times are estimates based on normal conditions — fabric availability, order complexity, and holiday or peak-season scheduling can extend them. We'll flag any expected delay as soon as we're aware of it, rather than let you find out at delivery.

1) Send a reference photo, sketch or tech pack through the quote form or WhatsApp. 2) Our production team confirms fabric and construction with you. 3) You receive a written quotation. 4) You pay the sample invoice and your private tracking page opens. 5) You watch the sample being made and approve it before it ships. 6) You approve in writing and agree bulk payment terms. 7) Bulk is produced, checked and shipped. The full seven stages are on our process page.

Tell us the date when you request the quotation. Our lead times are estimates, confirmed per order, and we never promise a date we cannot confirm. Sample time, your approval, bulk production and shipping are separate and add up, so work backwards from your date. The production timeline guide shows how.

Yes — every order gets its own private tracking page with photo updates as steps are completed, a live working-day countdown to your ready date, and design approvals before we cut or print. See how it works or open a live demo order.

We email your private tracking link as soon as your payment is confirmed and production starts. If you lose it, open the tracking page and enter your invoice number and the email you ordered with, or message us on WhatsApp and we will resend it.

Yes. Open your private tracking page and tap Turn on notifications — we then notify your phone when your order moves forward, needs your approval, or ships. You can also add the page to your home screen so it opens like an app. No download from an app store is needed. On iPhone, open the page in Safari, tap Share, then Add to Home Screen, and turn on notifications from the app icon. You will still receive every update by email too.

Yes. Our team adds photos as steps are completed (for example the pattern, cutting, stitching and finishing), and you receive pre-shipment photos or a short video before the order leaves the factory. Some steps, like fabric washing, have nothing worth photographing.

You confirm the mock-up and, where printing or embroidery is involved, the exact logo size and position — on your tracking page, in one tap, or by asking for changes. Your production clock pauses while we wait for you, so waiting never eats into our lead time. For simple orders where no confirmation is needed, we skip it.

Our tracking covers everything we control, from payment to the moment the courier collects your parcel — your page shows 100% complete at that point, with the courier name, tracking number and a link to the courier's own tracking page so you can follow delivery yourself.

Yes. It is reachable only with your private link (or your invoice number plus email), is hidden from search engines, and your photos and videos are deleted automatically after your order has arrived.

Yes. Your tracking page has a chat box that reaches our team, and our replies also arrive by email, so you can answer from your inbox if you prefer.

Yes. Your tracking page has a place to leave improvement requests. They go straight to the team making your order.

It counts working days — Monday to Friday, skipping the Pakistani public holidays we list openly — to your estimated ready-to-ship date. It pauses while we wait for your approval of a mock-up or logo placement, and restarts when you reply, so the date is never padded or hidden.

Yes. Every item has its own track, so a multi-item order never turns into a guessing game. You can open one item at a time or see an overview of every item and step at once. See the live demo order.

Yes — we regularly produce for and ship to brands in the USA, UK, Canada, Europe and Australia. See our dedicated USA, UK and Canada pages for shipping specifics.

Air freight suits smaller, time-sensitive orders — faster, at a higher per-unit cost. Sea freight costs meaningfully less per unit and suits larger bulk runs with more lead time. We quote both alongside your sample so you can choose based on real numbers. See our Shipping Policy for the full breakdown.

Shipments may be subject to customs duties, import taxes, or brokerage fees charged by your country on arrival — these are set by your local customs authority, not by us, and aren't included in our quoted price unless we've explicitly agreed to a landed-cost quote. As the importer of record, you're responsible for any such charges. Ask us upfront if you'd like a landed-cost estimate before you order.

Kits and bulk orders are sized and packed per piece against your roster or size breakdown, not shipped as a box of mixed garments — so it arrives ready to distribute.

Shipping and transit time is separate from production time and depends on the destination, the route and customs. We choose the courier and route (usually DHL or FedEx) and never guarantee a shipping date we cannot confirm. Our shipping guide explains air versus sea freight, duties and documents.

Every quote is based on your specific spec — fabric, decoration method, construction and quantity all affect the final price. A quote is an estimate until we've confirmed your exact spec, and can change if the spec changes afterward.

Payment terms are flexible and tailored to the customer. For samples, we generally ask for full payment upfront, since our sample pricing is already offered at a reduced cost. For bulk orders, we ask for a minimum deposit of 50% to begin production, with the remaining balance due before shipment — the exact split can be adjusted based on your order and how we're working together. We'll always confirm the specific terms with you directly before starting. See our Terms & Conditions for the full policy.

Yes — every order comes with a clear quotation before you commit and a formal invoice once it's confirmed, so you have documentation for your own records or customs needs.

Pay only against an official quotation and invoice with a TF# number, and use the payment details printed on that invoice. We never ask you to send money anywhere else, and payment details never change by chat message. See our payment options and the guide to paying a manufacturer safely.

Pricing depends on the exact fabric, decoration, construction and quantity, so our team checks every request and sends a written quotation. The website chat assistant never quotes prices; it collects the details and photos so the quotation is right first time.

It depends on fabric, decoration, construction and quantity, so we do not publish a price list or rough per-piece prices. Every quotation is a written quote for your exact spec. Our cost guide explains what moves a quote, and because samples have no MOQ you can test a design with a single piece before committing to bulk.

No. We do not take card payments. Payment is by bank transfer or Wise, only against an official quotation and invoice. Wise has receiving accounts for GBP, USD, EUR, AUD and CAD, so you can usually pay in your own currency. See how to pay a manufacturer safely.

See our Business Verification page — it includes our real FBR/NTN tax registration (independently checkable on FBR's own portal), factory address and map, and team details. We built it so serious buyers can check us out before committing to an order.

Directly with us — there's no reseller or agent layer between you and the people producing your order. Fabric and construction questions get answered by our own production team, usually the same day.

No. Any design, artwork, logo or tech pack you provide remains your property. We use it only to produce your order and don't reuse your specific design for another customer's order without your permission.

Yes — our portfolio and case study show real, finished production runs, and our factory tour page walks through the facility itself. If you're ever in Sialkot, ask us about visiting in person.

Sialkot specifically has been a global hub for sports goods manufacturing for over a century, with a deep skilled workforce, local fabric and trims suppliers, and established export infrastructure — which is why so many international sportswear brands source from here.

Sometimes other people contact brands with a similar offer or a cheaper price once an order is active. Please do not reply, send files or send any payment, and tell us straight away. Our only official contacts are info@truefitsportswear.com and WhatsApp +92 349 4658035.

Ask for the NTN and run the lookup yourself on the FBR portal, match the name and address, ask for footage of your own order, speak to the named people, and start with a sample. We explain each step in how to verify a sportswear manufacturer in Pakistan, and our own details are on the verification page.